Customer Care Administrator
Our Customer Care team provide first class customer service to our residents, ensuring they have the peace of mind in the unlikely event of an issue with their home. As part of the ten-year NHBC structural warranty, we also offer a two-year fixture and fittings warranty, including plumbing, carpentry and electrical works.
The role of administrator is a new role within the Customer Care team, created due to the exciting growth of the business and commitment to our customers, ensuring the very best service we can offer.
The role will involve coordinating remedial works for our Customer Care Coordinators, by liaising and arranging appointments with contractors and our internal maintenance team, to ensure that works run smoothly right through to completion, whilst keeping all parties informed throughout the whole process.
The job can be fast paced, so would definitely suit someone that has similar customer focused experience.
If you feel you fit our requirements, have good interpersonal and administrative skills, submit your CV without delay.
The ideal candidate will have a positive and friendly nature, who enjoys customer interaction with attention to detail.
Send your CV to firstname.lastname@example.org
Salary – Details available upon application
Working Hours – Monday to Friday 8:30am to 5pm